Help with the Bite app
Something not working, or someone bothering you? Here is how to sort it out, and how to reach us.
Write to us. hello@trybite.co reaches the person who runs Bite. In the app, open Settings from your profile and tap Contact to send a note with your app version attached. We read every message.
Every post, comment, message and profile on Bite can be reported. We review every report within 24 hours, and we can remove content and suspend accounts.
You can also email hello@trybite.co with their username and what happened. If you or someone else is in danger, call 911 or your local emergency number first. Bite is not an emergency service.
Open their profile, tap the menu, then Block. You can also report and block in one step from a post. A blocked person can no longer see your meals, find you in search, message you or send you a request, and they aren't told. To undo it, open Settings from your profile, then Blocked.
Open their profile, tap the menu, then Remove friend. They lose access to your diary straight away.
Open Settings from your profile and tap Delete account. That permanently deletes your account, meals, photos, messages and everything else in it. It can't be undone. The Privacy Policy lists the few things that remain for a short time.
Can't open the app? Write to hello@trybite.co from anywhere, tell us your username, and we'll delete the account for you once we've confirmed it's yours.
To report a photo or post that uses your work without permission, see section 11 of the Terms of Service for what to include, and send it to hello@trybite.co.
To ask what we hold about you, get a copy, or correct it, write to hello@trybite.co. The Privacy Policy explains what Bite collects and who can see it.